Service Admin Clerk

Location

Kumasi, Ghana

Sandvik Mining and Rock Technologyis a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry including rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

The Service Admin Clerkwill assist in carrying out all Service-related issues and assist in opening/closing jobs, invoicing, and general service administration duties.

Key Responsibilities Include

Assist in generating quotations and estimates for customers.

Assist with all field service invoicing.

Respond to customer request in a timely manner.

Prepare and submit weekly and monthly report both internally and externally.

Responsible for all data entries and hard copy filing.

Keep records of service consumables and replenish when required.

Enter daily timesheet for Technicians.

Assist in generating supplier purchase orders for service jobs.

Work towards achieving set workshop KPIs.

Adhere to all SMR Policies and procedures especially the SHEQ policies.

Carry our work in accordance with set time frames.

Qualification

Diploma in Business Administration/ Mechanical/ Electrical Engineering/ Technician Diploma or in relevant field.

Previous experience in data entry and control required

Excellent computer literacy skills are required, with experience in using database systems.

Excellent communication and presentation skills.

Ability to work as a member of a multi-disciplinary team and provide guidance to members of the team

High level of proficiency in MS office Applications.

Possession of Valid drivers’ license, preferably class B.

Reporting Relationship

Service Manager – Workshop/Rebuilds

Application

For immediate consideration, please apply to theService Admin Clerkposition on or before 25th June 2021 on the Sandvik intranet,Job ID:R0029349

We thank all applicants for their response, however, only those being considered for an interview will be contacted.