Female Customer Service Executive (Showroom)

Job Summary
Act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Minimum Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Job Description
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualification and Requirements
A minimum of a Degree with at least 1 year work experience
Salary: Gh 1500
Contract: 3 months
Job Location: Spintex
Interested applicants should send CV's to
[email protected]
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