Account Manager

Job Summary
We are looking for an Account Manager to create long-term, trusting relationships with our customers and oversee portfolio operations in Ghana
Minimum Qualification:
Degree
Experience Level:
Mid level
Experience Length:
4 years
Job Description
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Manage all day to day operations of all portfolio of assigned accounts.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Prepare reports on account status and report to all stakeholders.
Assist with challenging client requests or issue escalations as needed
Recruit, train, deploy and manage all project staffs as per company SoP.
Carry out any further role as requested by the company.
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