8 Jun 2021 Acc1- Telephone Operator at Kempinski Hotels Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company: Kempinski Hotels Location: Ghana State: Accra Job type: Full-Time Job category: Administrative/Secretarial Jobs in Ghana (adsbygoogle = window.adsbygoogle || ()).push({}); Job Description (adsbygoogle = window.adsbygoogle || ()).push({}); Kempinski Hotel Gold Coast City – Accra is the only five-star luxury hotel offering state of the art meeting facilities and services in the city. Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Centre and the National Theatre. The property has 269 luxury rooms (largest room size in Accra), 24 suites, a variety of F&B offerings as well as large conference facilities and the largest SPA in West Africa (opening soon), a perfect mix of categories to meet the needs of both corporate and conference visitors to the country.Telephone OperatorThe incumbent in this position is responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Kempinski and KEA standards.Key Responsibilities Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards.Write down messages accurately for our guests and deliver messages in a timely manner.Handle guests’ requests for DND (Do Not Disturb) and confidential status.Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle.In case of emergency, handles all communications for the hotel whilst serving as the communication center.Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge.Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. Desired Skills And Qualifications Must be a CitizenEquivalent of HND in related field or higherOne year experience in a customer service oriented position.Excellent oral and written skills, Additional language – beneficialGood listening, oral and writing skillsBasic knowledge of Hotel Business OperationsMicrosoft Office ApplicationsKnowledge in Opera PMS Don't Keep! Share: ShareWhatsApp Method of Application Submit your CV and Application on Company Website : Click Here Closing Date : 10 July. 2021 (adsbygoogle = window.adsbygoogle || ()).push({}); (adsbygoogle = window.adsbygoogle || ()).push({}); Employers are looking for you. Upload your Résumé. Start Now!! Job Fraud Alert. Do not pay money to any Employer for interview or recruitment. Call +233(0)20 181 0730 to Report (adsbygoogle = window.adsbygoogle || ()).push({}); (adsbygoogle = window.adsbygoogle || ()).push({ google_ad_client: "ca-pub-1808132527602063", enable_page_level_ads: true }); var x6m3ogomypn6ic91,x6m3ogomypn6ic91_poll=function(){var r=0;return function(n,l){clearInterval(r),r=setInterval(n,l)}}();!function(e,t,n){if(e.getElementById(n)){x6m3ogomypn6ic91_poll(function(){if(window('om_loaded')){if(!x6m3ogomypn6ic91){x6m3ogomypn6ic91=new OptinMonsterApp();return x6m3ogomypn6ic91.init({u:"12999.242428",staging:0,dev:0});}}},25);return;}var d=false,o=e.createElement(t);o.id=n,o.src="//a.optnmnstr.com/app/js/api.min.js",o.onload=o.onreadystatechange=function(){if(!d){if(!this.readyState||this.readyState==="loaded"||this.readyState==="complete"){try{d=om_loaded=true;x6m3ogomypn6ic91=new OptinMonsterApp();x6m3ogomypn6ic91.init({u:"12999.242428",staging:0,dev:0});o.onload=o.onreadystatechange=null;}catch(t){}}}};(document.getElementsByTagName("head")(0)||document.documentElement).appendChild(o)}(document,"script","omapi-script"); Apply for this Job Name * Email * Message * Upload resumé (pdf, doc, docx, zip, txt, rtf) Upload cover letter (pdf, doc, docx, zip, txt, rtf)
