Waiter/Waitress

Job Summary
We are looking for a skilled and friendly waiter/waitress to join our team
Minimum Qualification:
High School (S.S.C.E)
Experience Level:
Mid level
Experience Length:
2 years
Job Description/Requirements
We are looking for a skilled and friendly waiter/waitress to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. Your ultimate goal should be to provide an exceptional guest experience.
Responsibilities
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Qualification and Requirements
2 years of experience as a waiter or waitress
Experience with developing constructive working and interpersonal relationships with colleagues and customers
2 years of experience with a cash register and any ordering information system
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Active listening
Good physical condition
Customer-centric
High school diploma; food safety training will be considered a plus
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