Shop Manager

Shop Manager

A Reputable Company

Shop Manager

Details of the offer

Job Summary
To oversee the day to day operations of the shop successfully. Keeping constant contact with customers and staff and responsible for ensuring that staff give great customer service as well as monitoring the financial performance of the store.
Minimum Qualification:
Experience Level:
Mid level
Experience Length:
2 years
Job Description
Shop Manager
Reports Directly To:
General Manager
Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Prepare detailed reports on buying trends, customer requirements, and profits.
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items.
liaising with the head office.
Person Specification
Qualification and Work Experience
HND/Degree in Business Administration or Related field.
Minimum of two years working experience in a similar role
Technical Skills:
Good spreadsheets skills and good knowledge of Microsoft Excel, word, and PowerPoint.
Knowledge of QuickBooks will be a plus.
Ability to use computerized Accounting Package Solutions will be a plus
Personal Competencies
Strong verbal and written communication skills
Adaptable to varying people personalities
Impeccable customer service abilities
Excellent problem solving and analytical skills
Ability to deal with people at all levels of the organization
Ability to prioritize, multitask and use initiation
Ability to handle sensitive company materials and information in a confidential manner
Ability to work as part of a team
High standards of personal integrity
Must be innovative
Must have good interpersonal skills.

Schedule: Full Time

Source: Jobberman



Customer solutions consultant

Job Summary Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Minimum Qualification...

From A Reputable Company - Greater Accra

Published a month ago

Finance and administrative officer - crossroads international

Crossroads Internationalis a leader in international cooperation and has been fighting inequality for 60 years. Crossroads works in some of the world’s poorest...

From Crossroads International - Greater Accra

Published a month ago

Sales manager - london college of international business studies

We are looking for an experienced individual in Sales Management to join the LCIBS Team for a 3month Contracting role to effectively coach, supervise and...

From London College Of International Business Studies - Greater Accra

Published a month ago

Loan officer

Job Summary Credit officers evaluate, appraise, process, and make recommendations for approval/denial of loan applications. Minimum Qualification: Degree...

Greater Accra

Published a month ago