Scania West Africa
was established in 2014 as a captive distributer in Ghana with the responsibility to build up and develop a non-captive dealer network in West Africa. We currently employ 82 employees within our Ghana Operation between our head office, our 3 workshops and dedicated training center.
ROLE SUMMARY
The Mining Manager is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them. He/she has the operational responsibility to steer the sales of mining related activities in the market and business aiming at reaching Scania’s commercial targets in the area.
LOCATION: ACCRA/ABIDJAN
ROLE TYPE: PERMANENT
RESPONSIBILITIES
Implement and foster the Scania Sales Mindset in the area. Lead by example
Foster a result and customer oriented mind-set
Execute the Sales Strategy based on structured sales, Retail Sales Management (RSM) through a Customer Relationship Management (CRM) approach
Take responsibility for Business Plan implementation
Identify new business opportunities
Develop and promote Scania products and services
Collect sales data to create forecasts and action plans for sales strategies and lead time
Ensure that relevant financial and statistical reports are compiled, analysed for further improvements
Monitor market and competitor activity, trends and demands
Identify deviations and generate appropriate action plans
Implement and develop structured sales (RSM) through a CRM approach
Interact with and visit prospects and customers regularly
Understand and act according to the Scania way frame work
Maintain the normal situation, detect deviations and act immediately to eliminate them
Contribute in daily follow-up, daily steering
Participate and contribute in improvement activities based on a standardized working method
KEY REQUIREMENTS FOR THE ROLE:
University education in a relevant discipline such as Business, Marketing etc.
Master’s Degree would be an added advantage
Relevant business knowledge and minimum 5-10 years’ experience in a similar role
Extensive sales experience in heavy vehicle or related industry
Preferred technical qualification within the automotive or associated industry
Demonstrated experience in building and maintaining customer relationships
Strong computer literacy and good working knowledge in the most common windows based programs
Fluent in French & English