Sales Support Officer - Impact Talent Ghana

A food processing company located at North Industrial Area in Accra is seeking a Sales Support Officer who will be reporting directly to the Marketing Manager and perform the below listed duties.
Duties / Responsibilities:
Generates and processes new sales leads as necessary
Answers phone calls from customers and deals with problems as they arise
Takes sales information and puts it into an easily readable format
Follows up with customers to make sure that they are satisfied with a particular product
Makes sure that sales persons are on track with sales goals
Meets with other departments to make sure that sales people are doing their job correctly
Provides any necessary data or reports to the sales team
Arranges appointments with clients and sales team
Acknowledges customers by responding to emails, texts, and phone calls

Updates all contact information for clients
Deals with any customer complaints and resolves the issue as necessary
Arranges travel and accommodations for any sales person that is meeting clients outside of the office
Does any necessary administrative work including filing reports or presenting sales team with necessary documents

Job Requirement:
Qualification, Experience, Education, Skills and so on the candidate should possess
Minimum of 2-3 years experience in a similar role as a sales coordinator or in other administrative positions will be considered a plus.
Proven experience in sales.
Good computer skills (MS Office).
Proficiency in English.
Well-organized and responsible with an aptitude in problem-solving.
Excellent verbal and written communication skills.
A team player with high level of dedication.

Location: North Industrial Area, Accra