Job Summary
The Sales and Service Manager is a core part of the Management team and the company as a whole.
The role as a Sales Manager is to mainly drive the sales of all the brands, with a particular focus on Alexander Rose and Life Fitness.
The role of the Service Manager is to manage the service department by mainly liaising with our suppliers’ service team, supervise all installations and provide after sales care for our clients.
Minimum Qualification:
Degree
Experience Level:
Senior level
Experience Length:
5 years
Job Description
Salary:
TBD. Based on experience + Includes Benefits which such as international training.
Probation:
3 months Department: Management Nature of Contract: Permanent
Employment Type:
Full Time – 3 Year Minimum Renewable Contract
Working Hours:
Monday – Saturday (including public holidays).
**This position works on a flex-schedule. As a manager, you may be required to work outside the standard working office in order to complete tasks.
Job Role:
Developing a yearly budget for your department alongside the Finance Manager and ensuring targets are met on a monthly, quarterly and yearly basis.
Monitor clients’ service contracts to ensure retention and growth.
Liasing with suppliers on stock and client orders for both furniture and fitness, as well as spare parts.
Develop a robust maintenance schedule and advise on policy and procedures.
Delegation, monitoring and evaluation of tasks through the effective channels.
Driving the team to complete projects to strict deadlines.
Managing key individual and corporate accounts within the business thus ensuring client satisfaction at all times.
Talking with customers and understanding their needs and requirements.
Finding new clients and generating those client finds into actual sales.
Creating an efficient platform to allow growth of the sales and service team.
Ensure business development and client retention.
Liasing with suppliers on strategic plans and forecast updates.
Assess supplier targets and ensure targets are being met.
Recruiting and training of any new junior staff (after probation period).
Ensuring the right training is offered to the team and making sure they are up to date on any new products or upgrades.
Reporting to the MD on any strategies, targets, etc related to the business as a whole.
Qualification and Requirements:
A minimum of five years work experience with two years in a supervisor capacity.
Bachelor’s degree in health and fitness/hospitality related subject or business/marketing, admin and sales.
Extremely strong customer service skills with proven results.
Excellent communication skills.
Strong drive to achieve results.
Participative leadership style.
Strong work ethic, integrity, and professional demeanour.
Ability to multitask.
Ability to lead a team.
Strong pro-active energy and initiative.
Bonus requirement: Opendmindedness and a passion for fitness and personal improvement.
Applicants should send CV's to **********
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