Personal Banker, Tema - Absa Bank

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To provide specialist advise & support in the maintenance & analysis of banking activities & initiatives in order to provide accurate reports & information to relevant stakeholders, through the execution of predefined objectives as per agreed SOPs. Selecting this role has a compensation & benefit impact in Botswana. Please contact Reward for details.
Job Description
Identifying customer needs & managing customer flow (queues):Effectively directing customers to the appropriate banker to provide end-to-end solutions to client needs

Digital ambassador:Act as a digital ambassador matching client needs and digital platforms accurately & successfully to encourage digital channel adoption where it makes sense to do so
Sales & Service:Consistently deliver exceptional sales & service & team goals
Compliance and Risk Management:Drive proactive compliance & risk management in all essential banker activity including risk identification, risk prevention e.g. operational risk, information security (customer confidentiality) etc.
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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