Operations Manager

Job Summary
Manages the implementation of the business guidelines and strategies, working with other department heads to ensure everything runs smoothly
Minimum Qualification:
MBA / MSc
Experience Level:
Senior level
Experience Length:
4 years
Job Description
Essential Job Duties:
· Driving the business to increase profits
· Has a hand in all areas of the
business and ensures that everything runs smoothly on a daily basis
· Ensuring financial targets and other agreed targets are met in all departments
· Reviewing working practices to ascertain if it is successful and if not, devise an
alternative
· Keeping employees motivated and organizing appropriate training
· Ensuring the business operates within the company’s mission statement
· Investigating customer satisfaction and reporting any issues
· Working with department heads and senior management to get the best performance from staff
· Work with legal officer on any matters that occurs
· Reviewing and approving equipment needs
· Any other duties assigned
Education & Basic Qualification:
· Masters Degree from Accredited University
· 5+ years of experience in progressive responsibility in operations management
· Good clear communication skills
· Good judgement skills are important to have
· Analytical and problem-solving skills
· Ability to multi-task
· Knowledge of different computer programs
· Strong decision-making abilities
· Top drawer analytical and problem-solving skills
· Staff development is a big part of an
operations director role
· Able to communicate with executive management