Nestlé Ghana

Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human company driven by our purpose to enhance the quality of life and contribute to a healthier future. Reporting to the IT Business Application Manager, you will help the functional leaders shape their demand concerning IT products adoption. You will act as the single point of “focus” between a functional senior leader (Head of Function or designated leads) and IT Organization to avoid complexity from the IT receiver point of view.
A day in the life of…

You will establish trusted partnership with the businesses or functions in the company by developing a deep knowledge of these departments from an IT perspective, managing relationships between them and the IT organization whiles maintaining constant (timely, relevant and proactive) communication with all stakeholders

You will develop joint technology plans for IT driven ideas in collaboration with the businesses or functions

You will ensure robust support to the businesses and functions for all IT products in scope by providing analytical expertise in relevant business areas and also provide first level support for end-user issue resolution or escalate if necessary

You will have excellent experience in implementing, supporting and improving business processes in SAP CRM

Plan and manage PFME (Product Fixed Marketing Expense) budgets within a Marketing Investment Plan hierarchy

Trade Promotion Management (TPM)

Annual Customer Planning (ACP)

Trade Claims Management (TCM)

Customer Business Planning (CBP)

You will have good understanding of the eCommerce, eContents and Field Sales Execution Systems

What will make you successful

Minimum bachelor’s degree in a relevant field

Minimum 2 – 3 years’ work experience in Business Application Support and Software Development

Experience in working on cross functional projects

Proficiency in the English language and effective communication skills, French would be an advantage

Certifications in SAP CRM and related applications

Certification in Project Management (PMP), Information Technology Software Management (ITSM) and/or Six Sigma will be an added advantage