Medical Front Desk Assistant / Receptionist

Job Summary
Perform the duties of a Medical Front Desk Assistant
Minimum Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Job Description
Job Responsibilities:
Provide general administrative support such that the clinic functions smoothly and provide a professional atmosphere in which employees can succeed.
Greet visitors as soon as they enter, determine their needs and direct them to the proper area of the facility
Collect information from patients, including insurance information, money for copays and contact information to put into company’s software system
Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
Maintain office inventory, ensuring there are always efficient levels of medical supplies and other office equipment
Assist doctors with responding to correspondence, including email and physical letters
Maintain medical record database to ensure patient information is kept up to date, and provide patient information to other doctor offices when a patient decides to switch providers
Perform additional administrative functions when needed, which can include providing patients with aftercare information and contacting patients to collect invoice payments
Other duties as assigned
Qualifications Required and Experience:
Minimum Education SHS Certificate or Higher or equivalent Formal Training
Office management training
Secretarial courses
Willing to train the right person if necessary
Work Experience
Minimum 1 Year Experience (but not required) willing to train the right person
Strong interpersonal skills
Strong organizational skills
Computer literacy
Enthusiasm and initiative
Writing and communication skills
Flexibility
Integrity and honesty