Hospitality Manager

Job Summary
Junction 5 Lounge is currently recruiting a Manager to join our management team. This is an exciting opportunity for an enthusiastic candidate to join and make an impact with the latest hospitality in Accra. The ideal candidate will have previous experience within a similar role.
Minimum Qualification:
Degree
Experience Level:
Senior level
Experience Length:
5 years
Job Description/Requirements
Responsibilities
Ensuring target and goals setup by management team are met; deliver revenue and profit targets
Take ownership of operations; lead and direct operations including scheduling, assigning responsibilities and setting expectations, monitor operations and initiate corrective measures
Hiring the right talent; training and managing staff to provide excellent service to guest
Creating effective schedules and quickly resolving conflicts to ensure that hospitality is well staffed during peak hours.
Ensure that all statutory requirements are met for compliance
Setting and enforcing quality, safety and regulatory controls.
Activate specific brand strategies; planning and taking part in promotional events to build the Junction 5 brand; create partnerships to promote to help sell the brand
Manage the relationships with vendors; manage inventory and supplies
Deliver superior guest services; interact with guests to develop loyalty, handle guest concerns and ensure guest satisfaction
Generate the necessary reports for management team
Required
Minimum qualification – Tertiary Education
Mid to senior level with minimum 5 years’ experience in the hospitality sector
Strong understanding of business management and accounting principles.
Skills / Abilities
Exceptional communication and interpersonal skills.
Ability to diffuse tense situations and resolve conflicts.
Willingness to work during peak hours, including nights, weekends, and holidays.
Effectively delegate responsibilities and maximize resources.
Salary is negotiable.
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