Customer Success Executive

Job Summary
Solely responsible for all communicational, operative and administrative tasks related to your customers.
Minimum Qualification:
Degree
Experience Level:
Graduate trainee
Experience Length:
2 years
Job Description
Responsibilities:
Solely responsible for all communicational, operative and administrative tasks related to your customers.
Building trusted relationship and ensure growth of customers
Ensure smooth service for customers
Understand your client’s business, knowing exactly which of our products can help them evolve their business.
Cross selling of services and products
Successfully find solutions to clients issues and engage other people in our company to achieve better customer satisfaction
Document all communication with clients on our CRM accurately and in a timely manner
Qualification and Requirements:
Understanding of technological products
Advanced computer literacy
2 years of experience in a similar role
Team player with the ability to build internal relationships at all levels
Excellent communication skills
A degree in business, marketing, management information systems or a related field