Customer Service Executive (Helpdesk)

Customer Service Executive (Helpdesk)
Company:

Cl Smart Sourcing Limited


Customer Service Executive (Helpdesk)

Details of the offer

Due to team expansion, a telecommunication service provider is looking for a few customer service executives to join their team.

Responsibilities:

* To provide a professional customer service to our premium customer
* To handle customer enquiries and resolve customer disputes or complaint cases
* To provide recommendation from customer perspectives for Team Manager/Sales Manager in order to enhance the team work quality and efficiency

Requirements:

* Certificate holder or above
* Customer-oriented, good telephone manner and problem-solving skill
* Fluent English and Chinese communication skills would be essential
* Proficient in MS Excel, Word, PowerPoint and Chinese word processing
* Required shift and holiday work

If interested in the above post, please send full resume with academic background, work history, current and expected salary vi**********

For more job opportunity, please visit our website: www.clts.com

The personal information collected is strictly for recruitment purpose only.

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