Credit Relationship Manager

Job Summary
Conduct market research, embark on outreach to identify and recruit potential loan customers, appraise loans and manage customers
Minimum Qualification:
Degree
Experience Level:
Entry level
Experience Length:
5 years
Job Description
Relationship managers conduct market research, embark on outreach to identify and recruit potential loan customers, appraise loans and manage customer relationships and collections to achieve portfolio growth and quality.
Specific job responsibilities
Outreach:
Build a pipeline of potential SME and/or personal borrowers through personal selling
Loan assessment:
Conduct assessment to determine loan applicants’ ability and willingness to repay in line with best practices in SME lending
Portfolio management:
Conduct portfolio monitoring and proactive relationship management to understand the financial and personal circumstances of borrowers to reduce the risk of default and increase customer retention
Collections and recoveries:
Take steps to get loan customers to repay their loans on time and to deal with delinquent accounts
Requirements
At least 5 years’ experience in retail credit sales
A degree in business, Economics, Mathematics, and related fields
Strong numerical skills, with a good grasp of Microsoft Excel.
Strong presentation skills, with a good grasp of Microsoft PowerPoint and Word.