Job Summary
Credit officers evaluate, appraise, process and make recommendations for approval/denial of loan applications.
Minimum Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Job Description
Department:
Credit
Reports Directly to:
General Manager/credit manager
Duties
Credit officer is expected to:
Act as a liaison between the bank and clients
Manage and expand the banks credit portfolio
Assessment and appraisal of loan applications (conducting onsite visits and carry out credit investigation to determine feasibility eg. Credit bureau checks)
Market the company’s credit products to prospective customers as well as source for loans
Monitoring of disbursed facilities to ensure timely loan repayment
Registration and monitoring of collateral securities on the collateral registry platform.
Conduct research on modern credit activities to be abreast with evolving industry trends
Review loan agreements to ensure that they are complete and accurate according to policy.
Disburse facilities and liaise with recovery officers for effective recovery
Prepare demand notices to delinquent loan clients and forward irreconcilable accounts for collective action.
Ensure processing & insurance fees are being deposited in loan accounts before disbursement and clients must go to the teller to withdraw loans disbursed by themselves.
Validate customer documents to ensure that they are authentic and reliable
Handle customer complaints and take appropriate action to resolve them.
Review, complete and update credit files(application letter, loan forms, credit bureau check, accounts statements, write up, loan approval letters, security and other supporting documents)
Prepare weekly, monthly, quarterly and annual credit performance reports for management and board levels
Preparation of reports on delinquent loan clients and serving of demand notice.
Daily monitoring of loans
Maintain confidentiality and observe data protection and associated guidelines where appropriate.
Ensure compliance with the KYC
Any other duties assigned by management
Tools and Equipment Handled
Uses calculator, company phones and computer
Printer scanner
Credit department stamp
Use of Company vehicle when necessary
Materials Handled
Loan files and supporting documents
Work Environment
Field and normal office environment
Occupational Hazards
Verbal and physical abuse
Loss of clients sensitive documents
Position Type/Expected Hours of Work
Standard days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Educational Competencies
UniversityDdegree in accounting, economics, mathematics
College diploma or any certificate in banking and finance from a recognized institution (CIB, NIB)
Minimum of 3years experience in credit
Other Competencies
Must understand and agree with WML Mission, Vision and core values
Strong numerical ability
Good listening and communication skills
Customer service orientation
Accuracy and attention to detail
Time management
Problem solving
Honesty and integrity
Teamwork
Stress tolerance.
Demonstrate high level of ethical commitment and trustworthiness
