Job Summary: Coordinate the implementation of device strategies to deliver the brand promise and support to drive devices to gain competitive advantage. Job Role Key Tasks: • Develop Product Concept Document (PCD) • Lead and coordinate User Acceptance Tests (UAT) for products and services • Engage OEM’s and Device partners on their device road maps • Provide support with the implementation of the device strategy • Coordinate the partnerships between OEM’s, device dealers, Shop in Shop partners and MTN • Follow through till approval of documents are closed on EBS and BMC. • Monitor and follow through on consumer complaints and issues on the device offers • Device demonstrations and Presentations to internal and external stakeholders • Weekly and Monthly reports for all Devices sold by Shop in Shop partners • Monthly reports on new devices latching on the network 2G,3G and 4G • Draft and coordinate contracts for OEM’s, distributors and other partners • Liaise with NWG and I.T to test all sample devices from OEM’s and other device partners • Keep records of all documents that go through the Devices unit (filing). Context : • Dynamic and highly competitive telecommunication & ICT industry • Highly regulated environment • Regionalization structure implication • Performance driven environment • Diverse cultural environment • Active Agency Engagement & Brand Reputation Qualification Required & Experience Education: • A Degree in Marketing, Business Administration Or Information Technology. Experience: • 3 years’ relevant experience in a similar role Competencies Professional/Technical competencies: Knowledge: • Advanced Computer knowledge • Reporting Skills • Basic Presentation skills • Product and service knowledge • Analytical Skills • Device Knowledge • Understanding of external best practice in telecommunication Skills & Physical Competencies: • Ability to manage self and be a team player, good conflict management, ability to take and manage accountability • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently • Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports • Personal Skills – Trustworthy, integrity and ethical in dealings • Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively • Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization • Global thinker, Analytical thinking and Problem solving abilities. • Skill in Resource Management NB: The Incumbent must always maintain strict confidentiality Only shortlisted applicants will be contacted.
