7 Apr 2021 Contract Administrator at Association of International Certified Professional Accountants Recruit candidates with Ease. 100% recruitment control with Employer Dashboard. We have the largest Job seeker visits by alexa rankings. Post a Job Company: Association of International Certified Professional Accountants Location: Ghana State: Accra Job type: Full-Time Job category: Administrative/Secretarial Jobs in Ghana (adsbygoogle = window.adsbygoogle || ()).push({}); Job Description (adsbygoogle = window.adsbygoogle || ()).push({}); Combining the strengths of the American Institute of CPAs and the Chartered Institute of Management Accountants, we empower the world’s most highly-skilled accountants – CPAs and CGMA designation holders – with the knowledge, insight and foresight to meet today’s demands and tomorrow’s challenges. We drive a dynamic accounting profession that works every day to build trust, create opportunity and grow prosperity worldwide.Accountabilities and responsibilities Conduct daily customer service support via inbound calls, e-mail, walk-ins and external/internal post from students and membersTo provide a high level of support for student acquisition in various ways including inbound calls, e-mail, walk-ins open days and outbound campaignsTo provide a high level of support for exam entry in various ways including inbound calls, e-mail, walk-ins open days and outbound campaignsTo provide a high level of support in handling member conversion in various ways including inbound calls, e-mail, walk-ins, outbound campaigns and via face to face assessmentAnticipating problems and needs of the customers by providing relevant product related knowledgeRespond promptly to customer complaints, telephonically, via e-mail or in personProvide members & students with product and service information.To provide a high level of support for carrying out outbound campaigns ( Prospects, Examination Encouragement, Pre Lapsing, Lapsing Recovery and Timed off)Update CRM with service requests for all customer interactions.Ensure all enquiries from potential students are loaded into CRM as a prospective student.Support internal customers as required Desired Skills and ExperienceKey skills and abilities High energy and positive attitudePresentation skillsComputer literate ( Word, Excel, internet, emails)Responsible, dedicated and reliable worker.Excellent interpersonal skills with the ability to communicate at various levelsA good telephone voice and etiquetteAble to work under pressure.Team playerEnglish , spoken and writtenEnjoy working with peopleGood listening and communication skills Qualifications and experience Customer ServicesAdministration skillsCRM/ Call CentreHND or Degree in Marketing Don't Keep! Share: ShareWhatsApp Method of Application Submit your CV and Application on Company Website : Click Here Closing Date : 25 April. 2021 (adsbygoogle = window.adsbygoogle || ()).push({}); (adsbygoogle = window.adsbygoogle || ()).push({}); Employers are looking for you. Upload your Résumé. Start Now!! Job Fraud Alert. Do not pay money to any Employer for interview or recruitment. Call +233(0)201533571 to Report (adsbygoogle = window.adsbygoogle || ()).push({}); (adsbygoogle = window.adsbygoogle || ()).push({ google_ad_client: "ca-pub-1808132527602063", enable_page_level_ads: true }); var x6m3ogomypn6ic91,x6m3ogomypn6ic91_poll=function(){var r=0;return function(n,l){clearInterval(r),r=setInterval(n,l)}}();!function(e,t,n){if(e.getElementById(n)){x6m3ogomypn6ic91_poll(function(){if(window('om_loaded')){if(!x6m3ogomypn6ic91){x6m3ogomypn6ic91=new OptinMonsterApp();return x6m3ogomypn6ic91.init({u:"12999.242428",staging:0,dev:0});}}},25);return;}var d=false,o=e.createElement(t);o.id=n,o.src="//a.optnmnstr.com/app/js/api.min.js",o.onload=o.onreadystatechange=function(){if(!d){if(!this.readyState||this.readyState==="loaded"||this.readyState==="complete"){try{d=om_loaded=true;x6m3ogomypn6ic91=new OptinMonsterApp();x6m3ogomypn6ic91.init({u:"12999.242428",staging:0,dev:0});o.onload=o.onreadystatechange=null;}catch(t){}}}};(document.getElementsByTagName("head")(0)||document.documentElement).appendChild(o)}(document,"script","omapi-script"); Apply for this Job Name * Email * Message * Upload resumé (pdf, doc, docx, zip, txt, rtf) Upload cover letter (pdf, doc, docx, zip, txt, rtf)
